In early 2018 I sent out a user survey for Autoplaylists for Google Music. My goal was to get a general idea of user satisfaction, as well as figure out what I should focus on next. Here’s a quick summary of the results:
I don’t want to read too much into this - especially with a low response rate and over-representation of paying users - but in general I’m pleased with the results. The reliability data is particularly relieving, since I had my doubts going by my user support work.
I’m hoping to address both the common pain points this year by:
So, here’s to a successful 2018! I’m excited to run a similar survey next year now that I have results to compare against.